Become a CX Champion
CX leaders build agility and resilience in their customer support. Watch our livestream to learn their strategies.Learn from the leaders
SALES TRENDS REPORT
See the five emerging trends helping sales leaders build a modern sales organization.Read on
This quarter is all about customer experience maturity. Check out our product updates and set yourself up for CX success.Get the scoop
To make customers happy, you need conversational experiences—connected communication across any channel.
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”
Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.
“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”
Sunshine lets you customize and extend Zendesk to provide personalized experiences, help agents stay productive, and keep the entire business connected. Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way.
“Zendesk is designed with the agent in mind, and our agents have often remarked that it is very easy for them to pick up after just one or two training sessions. They are able to quickly see the benefits it offers and we have received great feedback on not only its ease of use but how it has tangibly helped them reduce response time.”
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